Ask the RedR Experts

Refugee camp, Sudan
Refugee camp, Sudan © Mike Elliot

Accessible, reliable expertise at the click of a button

RedR experts offer a technical support service providing free, expert advice to NGOs and aid workers undertaking programmes anywhere in the world. 

If you’re involved in any kind of humanitarian or development work and have a technical problem in the field, we can offer you expert advice – and fast.

Expertise delivered to you fast in the field

The service provides access to over 150 technical experts who have extensive field experience and have often faced the same challenges. Technical expertise includes:


  • Water, sanitation and hygiene (WASH)
  • Public health
  • Shelter and construction
  • Logistics
  • Project management
  • Alternative energy
  • Finance
  • Communications and IT

Reliable online technical field support

Queries are immediately passed to the relevant technical specialists and we aim to provide a response within 24-48 hours.

Accessible to all aid workers

Go to KnowledgePoint to search for information and log a query. If you wish to log a query, you can register a user account easily and quickly. The service is completely free of charge.

Alternatively, you can email the enquiry to us at

Agencies we have assisted include:


  • GOAL
  • Water Aid
  • Merlin
  • Oxfam
  • United Nations
  • Danish Refugee Council
  • Save the Children
  • Malaria Consortium
  • Salvation Army
  • Grassroots Initiative
  • MSF
  • British Red Cross

Interested in joining us?

RedR is always looking to extend its range of expertise to enable us to provide the best possible answers to aid workers' questions. If you are interested in joining our panel of experts - and you feel your technical skills and humanitarian experience would benefit the service, please contact:

Harriette Purchas  
Tel: +44 (0)20 78406010



Search for information or make  an enquiry online:

Or email your enquiry to: