The Security Incident Information Management Handbook

A new handbook for aid agencies.

Do aid agencies understand the security context in which they work and its implications for staff and operations?

Do aid agencies gather enough information on the full range of security incidents?

Do headquarter staff act on available information in strategic planning decisions?

These questions, and more, are answered in the Security Incident Information Management Handbook, a free downloadable resource sharing best practice, guidelines, tools and recommendations to enhance organisational security incident information management.

Download now

The SIIM Handbook User Guide is designed to be used in conjunction with the SIIM Handbook. It is a document which enables staff to access the parts of the handbook which are most relevant to them, their position within the organisation and what they want to know.

The User Guide is available in four languages at the links below. 

User Guide - English
User Guide - French
User Guide - Spanish
User Guide - عربى

This section contains guidance tools that support security incident information management. We recommend that they are  read and used in conjunction with the written content of the handbook.

The tools are available for download individually, or as one document.

• All 13 Tools

Translated Tools

• 13 Tools - Arabic
• 13 Tools - Spanish
• 13 Tools - French

Individual tools

• Tool 1: SIIM self-assessment grid
• Tool 2: Typology of incidents
• Tool 3: Organisational or external incident
• Tool 4: Incident reporting template
• Tool 5: Incident analysis grids
• Tool 6: How to conduct a factual debrief
• Tool 7: Good practice in gender-sensitive incident reporting and complaints mechanisms for reporting sexual exploitation and abuse (SEA)
• Tool 8: Action plan
• Tool 9: SIIM systems
• Tool 10: Incident storing
• Tool 11: Technology to report and record incidents
• Tool 12: Analysing data trends
• Tool 13: Strategic-level questions for incident management