Privacy Policy

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This privacy policy sets out how RedR UK uses and protects any information that you give us when you use this website.

RedR UK is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. To find out more about the commitments we make to the individual donors who support our work, please see our Fundraising Promise

You’ll find all the ways we can stay in touch on our fundraising pages, so that you can indicate your communication preferences. 

What we collect 

We may collect the following information: 

  •  Name 
  • Contact information, including email address and phone number (if you supply these) 
  • Demographic information such as postcode, preferences and interests 
  • Other information relevant to your interests and preferences 
  • If you are making a one-off donation or setting up a Direct Debit, we will require your postal address 

What we do with the information we gather 

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: 

  • Internal record-keeping, auditing and Gift Aid. 
  • We may use the information to tailor better the communications and services we provide based on your volunteered profile.  If you would prefer us not to do this please let us know.  
  • If you have signed up for our newsletter, of course you are free to change your mind at any time by unsubscribing from this. 
  • You can contact us also at: 
  • Again, you are free to change your contact preferences by calling us on 020 7840 6000. or emailing 
  • Please be assured that RedR will never share, rent or exchange your information for marketing purposes with any third party. 


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. 

How we use cookies 

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. 

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to the needs of our visitors. We only use this information for statistical analysis purposes and then the data is removed from the system. 

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. 

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from accessing all the features of the website. 

Links to other websites 

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. 

 Online Learning platform 

The RedR online learning platform, found at, including all information and materials contained on it, is managed by RedR, 91-94 Lower Marsh, SE1 7AB.  RedR is a registered charity (No 1079752) and a company limited by guarantee (company Number 3929653). 

Where you have provided your consent for your personal information to be processed by RedR, it will be done in a secure environment and only used in connection with the purposes for which it is submitted. At RedR, we process personal data in order to create an account which will allow you to access our online courses. We use the information to track your progress and to inform you about the course you have signed for. 

You have rights of access to personal information that we hold about you, to correct or delete that information or, in some circumstances, to object to our processing of your information, under data privacy law. 

We will retain your personal information for as long as you hold an account with RedR and continue to access our on-line services. Your account is kept and your data is stored for two years after your course finishes. One year after the course finish date participants will stop having access to the online course.  

If you choose to delete your account, which you are free to do at any point, we will remove your personal information from our system within six months.  

If you wish to exercise any of these rights or have any questions about this policy, please contact