Elhra’s Humanitarian Innovation Fund (HIF) has provided extra support to upgrade the platform, increasing access and visibility within the humanitarian sector.
As part of the revamp, the forum’s infrastructure, digital security provisions and suitability for mobile devices were reviewed and upgraded.
A full security audit of KnowledgePoint was also conducted by an independent consultant.The audit involved putting the platform through a rigorous series of tests and inspections, over the course of a fortnight, to assess its vulnerability to a wide range security threats.
These changes have improved the speed and usability of the site, strengthened security and allowed more people than ever to access the platform. The site is now optimised for mobile use, meaning that it can be used by humanitarian workers in the field. Enquiries and responses posted on the forum can be made publicly available or kept private within a user group. Users are also able to post questions anonymously.
The revamped system is simple, intuitive and accessible even in low-bandwith field condition.