Training & Learning


KnowledgePoint logoKnowledgePoint is an online technical support service providing free, expert advice to NGOs and aid workers operating anywhere in the world.

If you’re involved in any kind of humanitarian or development work and have a technical problem in the field, we can offer you expert advice - and fast. Simply sign up, post a query in our forum, and you'll get an answer from one of our 150 technical experts around the world - normally within 48 hours.

KnowledgePoint is also part of the COVID-19 Hygiene Hub. The hub is a free service to help actors in low- and middle-income countries rapidly share, design, and adapt evidence-based hygiene interventions to combat COVID-19.

Fast, free technical expertise at the click of a button!

Fast, free technical expertise at the click of a button!

More than 200 questions

were asked and answered via KnowledgePoint in 2016

Sign up today!

How does it work?

All you need to do to post a query is to create an account. This gives you access to a global network of more than 150 technical experts who have extensive field experience and have often faced similar challenges. Their fields of expertise include: 

  • Water, sanitation and hygiene (WASH)
  • Public health
  • Shelter and construction
  • Logistics
  • Project management
  • Alternative energy
  • Finance
  • Communications and IT
  • Reliable online technical field support

Alternatively, you can email the enquiry directly to us at

Our ultimate aim is for KnowledgePoint to be the go-to knowledge management system in the sector!

Iffaf Khan

KnowledgePoint Project Coordinator

Agencies we have assisted include: 

  • GOAL
  • Water Aid
  • Merlin
  • Oxfam
  • United Nations
  • Danish Refugee Council
  • Save the Children
  • Malaria Consortium
  • Salvation Army
  • Grassroots Initiative
  • MSF
  • British Red Cross

How can I get involved?

RedR is always looking to enhance our expertise, enabling us to provide the best possible answers to aid workers' questions. If you are interested in joining our panel of experts, please contact us at or on +44 (0)20 7840 6010. 

You can also follow us on Twitter and ask, answer or share questions there. Look out for #TechnicalQsDay, every Tuesday!