On a personal level, the Management and Leadership course was beneficial to me both as an individual and as a Senior Manager. I have noted improved remote management, better coordination, and more effective project monitoring. Across the organisation, there is increased support for staff management, a better feedback mechanism, and wider awareness and application of the Sphere standards. Communication and accountability have improved. We have more RCK staff with sounder knowledge of core skills, management and leadership in humanitarian response. Above all, I feel we work better as a team.
I encouraged staff to follow up on the course by taking the online training in the Sphere standards. All of them now have a Sphere certificate in their personnel files. We have also adopted the Sphere online course as part of the induction for all new staff, including interns.
We have developed and administered a leadership staff assessment questionnaire to be used routinely to gauge our capacity and learning needs. Unlike before, we now carry out weekly planning and information-sharing of project progress to ensure our activities are efficient and effective. Any unforeseen events are addressed on time. As part of the Context programme, staff receive on-the-job coaching from the CHS Alliance in key areas.